Purchase Support

Returns & Refunds

Clear return and refund guidance, designed to make post-purchase support straightforward whenever something is not right with your order.

Returns & Refunds Policy

We want you to be completely satisfied with your purchase. If you're not happy, we're here to help.

Return Eligibility

  • Items may be returned within 14 days of delivery
  • Products must be unused, unopened, and in original packaging
  • Due to the nature of fragrances, opened products cannot be returned

Refund Process

To initiate a return, please contact us at the email below. Once we receive and inspect the product, we will process your refund within 5-7 business days to your original payment method.

Exchanges

If you received a defective or wrong item, we'll arrange a free exchange. Contact our support team with your order number.